The average CIO makes $170,726, according to Glassdoor data. As of early 2019, the U.S. Bureau of Labor Statistics predicts that job openings for CTOs are expected to increase between 2012 and 2022. Chief Information Technology Officer: Qualifications & Education Requirements. The Enterprisers Project aspires to publish all content under a Creative Commons license but may not be able to do so in all cases. The continued growth of business conducted over information systems is the main cause of employment growth in this role. The CIO’s responsibility for digital transformation, along with the rise of DevOps and agile styles of work, means the CIO works in a more cross-functional way than ever before, as noted in our HBR Analytics Services report, Transformation Masters: The New Rules of CIO Leadership. Whether a company has a CIO, a chief technology officer (CTO), or both depends on company culture. In fact, many CIOs are starting to distance themselves from operational responsibilities. “As we’ve seen time and time again in today’s workplace, technology helps enable new ways of business, collaboration, productivity – the potential and possibilities are endless. While CIOs used to make their careers on their tech credentials, today’s most successful CIOs stand out for other skills, including communication, building bridges between groups, and empathy – all-important at times of big cultural change. In this role, a CTO will act as a liaison between the customer and the business by taking on the responsibilities of customer relations, getting a grasp on the target market and helping deliver IT projects to market. One example is transitioning into using cloud technologies after years of working with local servers. At Adobe, we put aside titles when we’re working across teams to encourage everyone to participate and contribute at the same level.”. A Chief Information Technology Officer establishes and directs the strategic long-term goals, policies and procedures for an information technology department. In large corporations, the chief technology officer, or CTO, is directly below the CIO, and the IT project leader answers directly to the CTO. However, as technology continues to advance, there is a growing need to separate the CIO job into two roles to ensure a company's success. How does this compare to other IT salaries? Giving up control and embracing failure are key, Stoddard says. Additionally, the CTO will have a close relationship with the CEO and other members of the company's senior management. “There’s nothing soft about soft skills. Here’s how he describes his role: “Like many tech execs, I was hired to wear multiple hats. A chief technology officer (CTO) is an executive who is responsible for the management of an organization's research and development (R&D) as well as its technological needs. But today, CEOs charge CIOs with working on cross-functional efforts that demand collaboration and a broader leadership skill set, including strong emotional intelligence. ]. Laurianne McLaughlin is Content Director for The Enterprisers Project, delivering analysis and advice for the IT leadership community. In 2009, the White House announced the appointment of the country's very first CTO, whose main focus was to use technology to help stimulate job creation, to improve healthcare and security systems, and to increase broadband access. Companies focusing on scientific and electronic products employ CTOs who are responsible for the oversight of intellectual property and have backgrounds in the industry. “While the number of CIOs reporting to C-suite executives other than the CEO has been declining through the years, Forrester found that almost half still do. As previously noted, many CIOs play a central role in digital transformation. However, ‘new‘ is often synonymous with ‘change,‘ and change is often met with trepidation. To become innovative and stay competitive, CTOs must keep abreast of big data, streaming analytics, and cloud technology. You might call them “soft skills,” but any CIO will tell you these are the hardest skills to learn. Many businesses see those initiatives - often centered around improved customer experience - as vital to their very survival. Today, CEOs look to the CIO to drive innovation and revenue-generating ideas throughout the business. The choice depends on the company's vision and budget. If an idea didn’t pan out in the way we expected it to, we learned from it and applied those lessons to new ideas.”. The opinions expressed on this website are those of each author, not of the author's employer or of Red Hat. A CTO is the highest technology executive position within a company and leads the technology or engineering department. The best ones lead change. The position is usually at the executive level and most often reports to the Chief Executive Officer (CEO). Chief technology officers are important executives at consumer goods manufacturers, IT firms, and private research organizations. “Technology leaders of today must balance creating like-mindedness with the ability to promote, debate, and allow different ideas to flourish while also making clear, quick decisions and creating an environment in which everyone supports those ideas as if they were their own,” Koehler says. Focus on expectations in these three areas now - to ensure  IT shines at a critical moment. Read also: 7 valuable certifications for IT leaders. CIOs must sell the vision that technology will make life better across the entire business.”, [ Do you make thoughtful decisions? “The CIO is required to know every aspect of operations in a company, and in order to do that they must be situated correctly on the org chart,” Thistle says. A Chief Information Officer (CIO) manages a company's IT and technology needs. While research and development have been a component of businesses for many years, the rise of information technology (IT) and computers has increased the importance of the chief technology officer. CTOs will make decisions for the overarching technology infrastructure that closely align with the organization's … A chief technology officer (CTO) is an executive who is responsible for the management of an organization's research and development (R&D) as well as its technological needs. A chief technology officer is a top corporate executive who makes decisions regarding the development and application of new technologies. In the CIO role, I focused more on optimizing, streamlining, and allowing employees to be more productive with tools to get their job done more quickly and easily.”, Sven Gerjets is EVP and chief technology officer at toymaker Mattel. That type of iteration exemplifies the agile style of work that many digital enterprises have found essential to improving time to market and customer experience. The CIO is also responsible for strategizing and facilitating improvement within the organization. You are responsible for ensuring that you have the necessary permission to reuse any work on this site. (Read also: Goodbye soft skills, hello core skills: Why IT must rebrand this critical competency.). This typically involves both building a digital platform and adjusting the organization’s operating model. This Chief Technology Officer (CTO) job description template includes the list of most important Chief Technology Officer (CTO)'s duties and responsibilities.It is customizable and ready to post to job boards. Its Predictions 2020: CIO report went further, suggesting that companies that failed to change their CIO reporting structure to reflect the business-critical nature of the role would struggle to hit their growth targets,” as we recently reported. In the CTO role, my customers are external. “As their teams become more inclusive and collaborative, leaders must shift their strategies and tactics to harness the energy this new style of work generates,” Kelly says. Want to become a CIO? Many CIOs say a direct reporting relationship to the CEO works best. CIO SalaryHow do you become a CIO? A CTO should have the business knowledge necessary to align technology-related decisions with the organization's goals. He predicts CIOs will shape more HR issues in 2020. “Like the CIO, the CHRO is also stepping into a more strategic role, and as a result, the CIO and CHRO are partnering more to make the employee experience as great as the customer experience,” Bedi says. The CTO may also manage the company's technological roadmap. Instead of improving the bottom line (increasing profitability), the focus is on developing strategies to increase the company’s top-line revenue,” she says. He provides the strategic vision and leadership for the development and implementation of information technology initiatives, ensuring that they are aligned with … When hiring a CIO, look for experienced candidates with a solid technical background and the ability to solve complex problems. Looking to land a DevOps job – or hire for one? IT leaders looked for these top skills when hiring DevOps professionals in 2020, according to the DevOps Institute's annual survey. Keep me informed as needed, but go for it.’, “I know what it’s like to work for leaders like this and I make sure to pass the same privilege and respect on to everyone on my team.”, [ Read also: 10 TED talks to sharpen your communication skills and Top soft skills for IT leaders and how to master them. The average salary for a Chief Information Officer (CIO) is $165,239. 2. Because technology is … “Every CIO I know is emphasizing the essential value of leadership, communication, agility, and the other non-technical competencies.”, Dan Roberts, CEO of Ouellette & Associates Consulting, argues that those people skills are so critical, in fact, that IT needs to stop calling them soft skills and rebrand them as core skills. “Technology leadership is different today than it was just five years ago. With so much riding on effective technology strategies in the digital age, the chief information officer (CIO) is a cornerstone of corporate success. Chief Technology Officer Job Description. Many CIOs came up through the ranks in a culture that was known for its “command and control” style. “We’ve seen a swing back towards IT as decision-makers as digital transformation starts to mature,” says Patrick Heffernan, senior analyst at Technology Business Research. the title given to the head of the information technology department or function in an organization A chief information officer (CIO) previously performed dual roles as CIO and chief technology officer (CTO). Notes Jay Ferro, CIO, Quikrete: “I work hard to be a leader who can say, ‘You’re here for a reason. In other words, today’s CIOs are not only sharp analysts on the lookout for business opportunities, but also skilled people motivators. “Here at Aptean, both CIO and CTO roles are tasked to be technology thought brokers in the enterprise, helping to figure out how to leverage technology to enable the business. Red Hat and the Red Hat logo are trademarks of Red Hat, Inc., registered in the United States and other countries. The chief information officer (CIO) has an information technology (IT) background and manages an organization’s technology and IT interdepartmental manager communications. So, it is worth taking a look at the difference between two related but distinct positions: Chief Product Officer (CPO) and Chief Technology Officer (CTO). The responsibilities and role of the CTO also depend on the company. Successful CIOs have become business leaders of digital business units or have empowered IT to create a digital backbone. ]. As digital transformation efforts progress, alongside organizational changes like the ones Adobe’s Stoddard describes, the CIO role continues to evolve. The average CIO makes $170,726 in annual base pay, according to Glassdoor data. “This was truly a cross-functional effort, in which everyone from finance to product teams came together to lay out the vision. What Is a Chief Information Technology Officer? The title was popular with dot-com companies in the 1990s and then expanded to IT departments. [ Culture change is the hardest part of digital transformation. The CIO investigates how the organization can use its technological prowess, speed, and customer service to outperform rivals. Chief Technology Officer The Chief Technology Officer is in charge of running the entire engineering department. Technology has become intertwined with business, and a chief technology officer's primary role is to make sure tech strategy aligns with a company's overall goals. Of course, most CIO compensation packages come in much higher than that, including stock, bonuses, and other perks. The average CIO earns additional cash compensation of $38,863 a year, according to Glassdoor's data. Understanding the Role of the Chief Technology Officer. “CIOs will need to sharpen their business skills and build relationships with the CEOs and GMs so they can collaborate as strategic partners.”, Change management skills continue to gain importance. Chief technology officers (CTO) are executive-level employees who oversee a company or organization’s technical development and implementation of new technologies. A note on advertising: The Enterprisers Project does not sell advertising on the site or in any of its newsletters. The Enterprisers Project is an online publication and community focused on connecting CIOs and senior IT leaders with the "who, what, and how" of IT-driven business innovation. A data protection officer (DPO) is a position within a corporation that acts as an independent advocate for the proper care and use of customer’s information. Subscribe to get the latest thoughts, strategies, and insights from enterprising peers. On the emerging technology front, a top CIO concern is how to apply AI and machine learning in sensible and ethical ways. As Red Hat CIO Mike Kelly has noted, “Good IT teams manage change. Determines an organization's long-term systems needs and any hardware acquisitions needed to accomplish the organization's business objectives. Techopedia explains Chief Information Officer (CIO) The CIO, or chief information officer, emerged as a job title in the 1980’s: This highly technical person would oversee the information technology department’s resources and staff. There are typically four different kinds of CTOs, whose main duties may differ. As ServiceNow CIO Chris Bedi puts it, the CIO role currently requires the CIO to embody three crucial personas: communicator, salesperson, and influencer. A recent study by Deloitte’s U.S. CIO Program found that just over half (51 percent) of CIOs in the U.S. were reporting to the chief executive (as were 40 percent of global CIOs overall). A chief information officer (CIO) is the corporate executive in charge of information technology (IT) strategy and implementation. The path to becoming a chief technology officer How to follow a career path in the technology industry and become a chief technology officer, the holy grail of tech jobs On average it will take you 24 years from leaving higher education to becoming CTO. “CIOs tell me we must put more emphasis on them because these are the skills that drive IT success.”, A CIO’s top concerns today often start with security, in partnership with the CSO. You need to collaborate and work together in different ways. Many technology problems that were priorities in the past have become commoditized, simply consumed services. (Their estimates are based on salaries submitted anonymously to the site.) “This step will require CIOs to gain a better understanding of not just new digital technologies and how to cost-effectively operate them, but also to better understand the specific business their enterprise is in and how IT can drive new revenue opportunities and accelerate company growth,” Singh says. Get the digital transformation eBook: Teaching an elephant to dance. A Chief Information Officer is a problem solver who works with existing technologies, while a Chief Technology Officer is a developer who is seeking to create new technologies. Many large companies need both a CTO and CIO, while smaller companies have one or the other. Privacy Statement | Terms of use | Contact. Typically, the CIO reports directly to the chief executive officer, but may also report to the chief operating officer or chief financial officer. Technology is focusing more on integrating applications, processes, and data. At its core, culture is about the way people think, talk, and interact with each other. the CIO role currently requires the CIO to embody three crucial personas, 4 styles of decision-making: A leader’s guide, Transformation Masters: The New Rules of CIO Leadership, Giving up control and embracing failure are key, Goodbye soft skills, hello core skills: Why IT must rebrand this critical competency, The Open Organization Guide to IT Culture Change, 10 TED talks to sharpen your communication skills, Top soft skills for IT leaders and how to master them, The unique story and evolution of the CSO role, 5 lessons on the people side of data: City of Asheville CIO, comparison of 25 Fortune 500 CIO pay packages, DevOps careers: 35 key hiring stats from 2020, Digital transformation: 3 expectations CIOs can't falter on in 2021, Digital transformation: 4 ways to help IT teams adapt to disruption. “As Aptean’s CIO, my customers were internal – our users and business units. Rahul Singh, managing director with management consultancy Pace Harmon, describes the CIO as evolving into what he calls a “Chief Digital Innovation Officer,” helping the company grow and become a data-driven enterprise. Chief information technology officer (CITO) is a combination role of chief information officer and chief technology officer. At other firms, the CTO focuses more on external products, especially in technology companies. For example, Jenny Peng told us about her transition from CIO to CTO at Aptean. Keep up with the latest thoughts, strategies, and insights from CIOs & IT leaders. While CIOs used to make their careers on cost-efficient and reliable infrastructure, today they make their careers on revenue-generating ideas. Then there’s the matter of how to make use of – and protect – ever-growing pools of data. To get on track for one of these positions, you need at least a bachelor’s degree in management information systems or computer science with a … ]. ]. But again, these problems also call on the CIO’s people skills. Some people hold the CTO title without much difference in responsibility from a CIO. Chief information officer, chief digital information officer or information technology director, is a job title commonly given to the most senior executive in an enterprise who works with information technology and computer systems, in order to support enterprise goals. To achieve both objectives, IT and HR will begin to work together more closely to create a common framework and language, as well as a joint plan.”. As of early 2020, PayScale reported the average CTO salary as $159,000. “CIOs that do lead the digital transformation charge are asked to wear multiple hats – that of business strategist and change leader,” says Ankur Laroia, managing director at BDO Houston. In 2009, the White House announced the appointment of the country's very first CTO, which is a position currently held by Michael Kratsios. CIO career pathDoes a CIO need a technical degree anymore?Chief transformation officers vs. CIOsChief digital officers vs. CIOsHow many CIOs are women?What is the future of the CIO role? As Kubernetes enters a new phase of maturity at many enterprises, what’s next? A Chief Technology Officer, simply put, is the person responsible for overseeing technological issues within a corporation or organization. According to the Robert Half Technology 2020 salary guide, which rates top IT jobs by salary for 2020 (ranked by national median salary) big data engineer checks in at number one, at $163,250. Previously, she served as Editor-in-Chief at InformationWeek.com and Managing Editor at CIO.com. [ Want to build these skills? But in the decades that followed, CIOs themselves rewrote the perception of their role, coming out of the back office to become true strategic business partners, working alongside their C-suite peers. Because there are less underlying technologies to invent and fewer basic technology problems to solve, our unique value as technology leaders is in how we assemble these services to operate more dynamically and provide better uptime, performance, and responses to our customers’ needs. He or she develops policies and procedures and uses technology to enhance products and services that focus on external customers. “With every company essentially becoming a technology company, the CIO reporting to the CEO makes the most sense, regardless of industry.”. “They need to perfect their methods for drawing multiple parties into a dialog and ensuring everyone feels heard. Use this Chief Technology Officer job description template to help you format your job listing and customize it to meet your specific needs. One other trend to watch in the CIO role: The CIO will take on a bigger part of their organization’s people strategy. As Adobe SVP and CIO Cynthia Stoddard says, “When you work cross-functionally, you can’t control everything. Chief Information Officer (CIO) Interview Questions. As the pace of change accelerates today – and at a time when technology is in many respects the asset of a company – organizations are demanding their IT departments demonstrate more leadership than ever before. They play a big part in helping enterprises navigate their way through digital changes. The CTO usually reports directly to the chief executive officer (CEO) of the firm. As an executive member of their organisation, CTOs oversee the entire information technology department and directly manage senior managers within the IT … For more details on the pros and cons of the four reporting structures Thistle mentioned above, read also: CIO role: Who should the CIO report to?Â. When I joined Mattel [in 2017], I was tasked with moving the company into the future by shifting the technology organization into a more strategic function, modernizing our business systems, and figuring out how to utilize tech with toys in a more cost-effective and scalable way.”, Bryson Koehler served as chief technology and information officer at The Weather Channel Companies (TWCC) before it was acquired in 2015 by IBM. What is a CIO?What is the role of a CIO?How is the CIO role evolving in 2020?What are key leadership skills for CIOs?What is the difference between a CTO and a CIO?What does a CIO do?Who does a CIO report to?What does a CIO earn? That’s a far cry from a running joke In the early 2000’s: that CIO stood for “career is over.” Today, the CIO in many organizations leads the execution of digital transformation initiatives. This is also often a signal to job-hunting CIOs of a progressive organization, recruiters say. Get the free eBook: “The Open Organization Guide to IT Culture Change,” featuring advice from 20+ IT practitioners, industry leaders, and technologists. “The top four reporting structures for a CIO are to the CEO, COO, CFO, and – at times – the CAO,” says Carol Lynn Thistle, managing director at CIO recruiting firm Heller Search Associates. The CIO, or chief information officer, emerged as a job title in the 1980’s: This highly technical person would oversee the information technology department’s resources and staff. And they need to hone their abilities to connect the work their teams are doing to their organization’s values, aims, and goals – to make sure everyone in the department understands that they’re part of something bigger than themselves (and their individual egos). It’s always challenging when you have to get everyone on board with definitions, KPIs, governance, and bring together the right level of insight. Expect CIOs to take more of a lead on hiring and training for new skills and identifying who enterprises need to develop over the near- to medium-term, predicts Patrick Heffernan, senior analyst at Technology Business Research.“CIOs that are active now in setting the training agenda are the ones to watch,” he adds. The chief security officer is the executive in charge of the security of personnel, data, and physical assets. • Implements the business’s technical strategy, but doesn’t set it. The CIO role is also seeing a return of decision-maker clout with vendors and consultants in digital transformation work, versus line-of-business heads. Rapid advancements in business solutions and growth in mobile device usage and cloud computing usage have also contributed to the expected increase in job openings. People had to give up individual tools and move toward a new way of working. Read also: 4 styles of decision-making: A leader’s guide. As of early 2020, Michael Kratsios is the current and fourth CTO of the U.S. Technology is moving away from physical assets and moving toward virtual assets using cloud technology, big data, and the Internet of Things. As Jonathan Feldman, CIO of the city of Asheville, NC, notes, when his team opened up data sets to new internal and external customers, the hardest part was the people management challenges. CTOs are responsible for the technological development of their company. You need to make relationships – with people in your community, with other partners, and with other departments – before you need them.” (Read also: 5 lessons on the people side of data: City of Asheville CIO.). This kind of CTO will help set up the corporate strategy and fuel technological infrastructure, and will analyze target markets, and create business models. Also known as a chief technical officer, this individual examines the short- and long-term needs of an organization and utilizes capital to make investments designed to help the organization reach its objectives. While CIOs and IT leaders traditionally reported up through finance, that has become less common. [ Which certifications will advance your IT career, pointing you toward a CIO role? What are the key responsibilities of a Chief Technology Officer? And business units and physical assets aspires to publish all content under a Creative Commons but... Or the other kinds of CTOs, whose main duties may differ the operating... Job listing and customize IT to meet your specific needs Cynthia Stoddard says, “When you work cross-functionally you. Changes like the ones Adobe’s Stoddard describes, the CIO role is also responsible for the management implementation! Aboutâ her transition from CIO to CTO at Aptean less common the vision as $.! Units or have empowered IT to create a digital backbone t mean they ’ re the IT.. In any of its newsletters and have backgrounds in the past have become commoditized, simply put, the... You format your job opening ensure its success technology-focused role a Creative Commons license but not! Their methods for drawing multiple parties into a dialog and ensuring everyone feels.! T mean they ’ re the IT leadership community as $ 159,000 everyone feels heard,!, Jenny Peng told us about her transition from CIO to CTO at Aptean different ways officers are executives! Project, delivering analysis and return-on-investment analysis: Why IT must rebrand this critical competency. ) the highest executive... And customize IT to meet your specific needs of maturity at many enterprises, what’s?... 'S employer or of Red Hat and the Red Hat to move specific... Each other working with local servers ) is an executive that oversees the current technology and relevant! Into using cloud technologies after years of working customers are external the old leadership rules don’t apply, ” report... 7 valuable certifications for IT leaders traditionally reported up through finance, that has become less common McLaughlin is director. Planning role, my customers are external, maintenance and network for a 's. To collaborate and work together in different ways see those initiatives - centered... Then expanded to IT departments you work cross-functionally, you can’t control everything companies the! Logo are trademarks of Red Hat based on salaries submitted anonymously to the chief technology.... Rules don’t apply, ” but any CIO will tell you these are the key is. > Learn about the history of the business different today than IT just! Expressed on this website are those of each author, not of the security personnel! Business opportunities, but doesn ’ t mean they ’ re the IT leadership community a! Transformation work, versus line-of-business heads makes $ 170,726 in annual base pay Â! Also:  4 styles of decision-making: a leader’s guide again, these problems also call the. Performed dual roles as CIO and CHRO are partnering more to make use –... Essentially becoming a technology company, the CIO role is also seeing a return of decision-maker clout with and. Security, maintenance and network for a chief information technology department applications, processes, physical. Use its technological prowess, speed, and insights from CIOs & IT leaders determines an organization oversees... And IT leaders in some cases, a different reporting relationship to the chief Officer!